Frequently asked
questions
Search our FAQs to move forward.
How can we help?
Get the answers you need, fast. To help you, here's a list of common topics. Do you want technical help, need to find out more about admissions or are you just curious? Navigate to the topic and get reading!
Admissions
Enrolling
Tuition
Scholarships
Learning at Nexford
Nexford's programs
Accreditation
Your career
Graduation
Connect with us
Admissions
Applying to Nexford
What supporting documents do I need to apply?
How do I apply?
What is the application deadline?
How long does it take to apply?
What's the application fee?
What program should I choose?
My documents aren't in English. Do I need to translate them first?
How do I upload my photo ID?
Can I upload my CV?
What does the English language test involve?
Are you eligible?
Do I have to be over a certain age to apply? Do you take older students?
Are there other tests that I need to take to support my application?
Can I apply for a bachelor’s program if I haven't graduated from high school yet?
Can I apply for an MBA if I don't have a university degree?
Credit transfer
I've studied before. Can I receive credit?
Are Nexford courses credit-bearing?
Do I need to have work experience to apply?
What is the transfer credit policy?
Taking the English test
What is the English test?
Can I download my EF SET certificate after I've done the test?
Do I have to take the English test?
My EF SET score is too low. What can I do?
My English isn't brilliant. Do you have any tips for the English test?
My speakers aren't working. How can I complete the audio component?
Common application problems
Can I start my application and come back later? How?
How do I know which program to choose?
I can't access my application. Can you help?
I can't finish my application. What can I do?
I can't upload my documents. What can I do?
I get a message that says 'There was an error completing payment'. What can I do?
I missed the application deadline! Can I still apply?
I'm having problems with the verification code. What do I do?
I've lost all my documents. Can I still apply?
Once you've applied
Can I check the status of my application?
Can I edit my application once I've submitted it?
Do you have any tips for applying to Nexford
How do I know I'm successful?
I applied to Nexford before. Can I apply again?
Enrolling
General enrollment questions
Can I change my start date later?
How do I choose my start date?
How do I enroll?
How do I pay my fees?
What's the deadline to enroll?
Adding courses
How do I add courses?
Can I enroll in new courses if I’m still finishing courses?
Can I retake a course? How many times?
Can I take more than one course at once?
There's so many courses – I can't choose! Do you offer support?
Changing your enrollment
Can I change my start date later?
Can I take more than one course at once?
What happens if I decide to quit working towards my program?
What if I need to take some time off my studies?
If I withdraw, can I enroll again later?
Common application problems
Can I start my application and come back later? How?
How do I know which program to choose?
I can't access my application. Can you help?
I can't finish my application. What can I do?
I can't upload my documents!
I get a message that says 'There was an error completing payment'. What can I do?
I missed the application deadline! Can I still apply?
I'm having problems with the verification code.
I've lost all my documents. Can I still apply?
Tuition
General tuition questions
What makes Nexford so affordable?
How much will I pay?
What is your fee structure?
Are there any additional fees?
Do I need to pay for books? Business placements?
Making payments
Do I get payment reminders?
Do I pay for every course I take? If I take more than one course at once, do I pay more?
How do I make payments?
What payment method can I use?
How do I update my billing information?
How often can I pay?
I got a voucher code, but it doesn't work
I'm stuck at the payment method screen, how do I move forward?
My first tuition payment failed. Help!
When should I pay my first month of tuition?
Support and funding
I'm struggling to pay my tuition. What can I do?
Can I get federal aid or funding?
Do you offer payment plans?
Scholarships
General scholarships questions
Does Nexford offer scholarships?
How do I apply for a scholarship?
How do I know which scholarship to apply for?
Can I apply for more than one scholarship?
Can you tell me when new scholarships are available?
How to apply for a scholarship
How do I know I'm successful? What happens next?
Once I have a scholarship, how do I enroll?
Can I support my application via email?
How do you choose who gets a scholarship?
If I'm offered a scholarship, do I have to start right away? Or can I wait a couple of months?
Are you eligible?
Do I have to be based in the US?
How long do I have to complete my degree with my scholarship?
I’m a current learner, can I apply for a scholarship?
I've started my application already. Can I go back and apply for a scholarship?
What if I get behind on my work? Will the scholarship be taken away?
Learning at Nexford
General learning experience questions
What is the university experience at Nexford like?
How is online learning different from learning on campus?
Tell me about the online learning environment
Do you have a physical campus?
Where is your office?
Can I connect with someone in my country?
About courses
Is there an orientation?
Can I enroll in new courses if I'm still finishing courses?
Can I take more than one course at once?
How is each course structured?
How long does each course take?
How will I be assessed?
Nexford's people
Can I connect with other learners?
Can you tell me about Nexford's faculty?
Do you offer support to improve my English? How about my APA formatting?
How much support will I get?
I'm struggling with my coursework; can I contact someone?
US university
Can I travel to the US?
Do I need a visa to learn at Nexford?
What you'll learn
Can I apply these skills at work
What sets Nexford's curriculum apart?
What skills will I learn?
Overview of Business and Institutional Outcomes
How you're assessed
Are there exams?
How do group projects work?
What's the capstone course?
Submitting your assignments
Oops! I uploaded the wrong document. Can I resubmit?
Can I apply for an extension on an assignment?
How do I submit my assignments?
How long will you take to grade my assessment?
How will I get feedback?
Electives and specializations
How do I enroll in a specialization or elective?
What's a specialization?
What's an elective?
Flexibility
Do I need to attend classes, or can I learn around my schedule?
How flexible is Nexford?
How much study should I do each week
I'm having trouble balancing work, study and family. Who can I turn to for support?
Your online campus
Can I reset my password?
How do I find my username?
How do I log in to the student portal?
I can't log in. What can I do?
What if I don't have a device to learn on?
What if my internet drops out when I'm learning?
Grading policies
What are the grading policies?
Non-discrimination policy
What is the non-discrimination policy?
Refund & cancellation policy
What is the refund policy?
Nexford's programs
General program questions
Can I fast track my degree?
I haven't studied business before. What if I can't keep up?
Are courses and certificates credit bearing?
How do courses and certificates work?
What do I get if I finish a course?
What do I get with a certificate?
Program outcomes
What are the program outcomes for an AAS?
What are the program outcomes for a Bachelor of Business Administration?
What are the program outcomes for an MBA?
Accreditation
Accreditation
Can I travel to the US after I study at Nexford?
Do you have plans to be accredited in other countries?
Is Nexford recognized internationally?
Where is Nexford accredited?
Where is Nexford licensed?
Will employers recognize my qualification?
Are you accredited by National Universities Commission (NUC)?
Your career
General career questions
Where can I work after I graduate?
Are you hiring? I'd love to join the team!
Does Nexford offer networking opportunities?
How can I add my skills to my LinkedIn profile?
Badges
What is a badge?
Do I get a badge with every course?
Which course can I take to earn a badge?
How can I share my badge?
Do I have to pay for a badge?
How will a badge help me in my career?
What if I don’t want the public to see my badge?
I should have received a badge, but haven’t. Why?
Graduation
Graduation
How will you send me my graduation certificate?
What are the graduation requirements?
What does the final certificate look like? Does it mention that I've studied online?
Will Nexford have a graduation ceremony?
Connect with us
Connect with us
Are you hiring? I'd love to join the team!
Can I call you?
I'm an employer; can I partner with Nexford?
We'd love to meet you in person!
What's your email address?
What are the university’s hours of operation?