Operations Digital Transformation
Operations Digital Transformation provides a holistic overview of the capabilities required to adopt digital transformation depending on the industry vertical. You’ll explore the operating model of various industry verticals with core functions specific to each industry vertical and with non-core functions such as service and product management, marketing, sales, customer care, finance and accounting, human resources, and strategy. Learners examine the following required capabilities: people capability, process capability, and tools capability.
Digital transformation people capability includes digital talent acquisition and analytics, agile methodology and collaboration models endorsement, cultural transformation, and employee digital journey. Digital transformation process capability includes five core technologies of intelligent process automation (IPA). Digital transformation tool capability includes horizontal technology enablers such as big data analytics, artificial intelligence, Internet of Things, and blockchain.
max. 8 weeks
Estimated time per week
Data analysts, Digital transformation leads, Project managers
What will I learn?
Assess digital transformation required capabilities in multiple verticals such as healthcare, retail, education, transportation, telecommunication, manufacturing, financial services, and government
Create a communication framework that mitigates risk within operations digital transformation projects
Measure the cost reduction and revenue uptake resulting from digital transformation across various verticals
Examine the utilization of intelligent process automation to drive process automation in the digital world
Develop a strategy to structure horizontal enabling technology foundations with emerging digital topics such as cybersecurity, big data analytics, artificial intelligence and machine learning, IoT, and blockchain
Develop a roadmap for digital transformation across various verticals
How will I learn?
What support will I receive?
When you have a dedicated team on your side, you'll never be alone studying at Nexford. Hailing from many different countries and with online education expertise, our faculty provides you world-class support. Ask them questions during one-to-one office hours or live chat , email them any time, and get individual feedback on your assessments.
Whilst you’re learning, you’ll also have full access to the Nexford online library, which includes access to millions of full-text articles, industry reports and key sources such as the Wall Street Journal, the Financial Times and The Economist.
LinkedIn Learning: unlimited access with Nexford
Support your Nexford goals with access to LinkedIn Learning during your program, at no additional cost. Explore the learning hub of the globe’s biggest professional networking platform to:
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- Test what you’ve learned: use LinkedIn Learning assessments